About LiveChat

RocketChat comes pre-loaded with the ability to directly chat with visitors to your website or anywhere you embed the provided widget.

This is a great feature for any business who wants to convert visitors into leads into customers – when someone wants to speak with your team they open the widget and start chatting – your team gets a notification and can immediately kick off a conversation with the visitor.

You can optionally set business hours for LiveChat outside of which a custom message can let visitors know that you’ll be able to get back to them if they enter in their email address; everything is saved for future interactions with the visitor and your team can pick up the conversation via email whenever its convenient.

 

Updated on March 27, 2017

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